LEO-SYNERSTAR
1-Year Limited Warranty
Coverage
LEO-SYNERSTAR warrants this product against defects in materials and workmanship for ONE (1) YEAR from the original purchase date.
This product is engineered exclusively for 12V–48V DC applications, with a published maximum rating of up to 100A continuous current when installed according to the provided instructions. This product is designed solely for safe operation within its published rating; no safety redundancy is provided for operation beyond the rated environmental or electrical limits.
🔴 CRITICAL SAFETY WARNING: FIRE AND PROPERTY DAMAGE RISK
This product is a PASSIVE CONNECTOR with NO built-in overload, short-circuit, or thermal protection. Exceeding the rated 100A continuous current limit, using undersized wiring, or failing to install properly rated circuit protection (such as fuses or circuit breakers) may cause thermal failure, fire, serious property damage, or personal injury, including fatal injury.
Read all product detail page warnings, installation instructions, and product labels before installation. The installer and/or user is responsible for selecting and installing adequate circuit protection matched to the product rating, wire gauge, load type, and the electrical system. We do not provide electrical system design guidance.
Damage or failure caused by improper system-level design, incorrect component selection, inadequate circuit protection, or use outside the product's published specifications is not covered under this limited warranty.
What Is Not Covered (Exclusions)
This warranty does NOT cover damage arising from:
Improper Sealing
Water ingress or internal corrosion caused by failure to seal the connection according to the manual, using self-fusing silicone tape or an equivalent waterproof sealing method appropriate for the environment.
Current Overload
Burn-out, melting, or thermal damage caused by exceeding the 100A continuous current limit or inadequate circuit protection.
Installation Errors
Improper torque, reverse assembly, incorrect wire gauge, or physical alteration of the housing.
Misuse
Accidental impact or use in non-intended applications (e.g., engine-cranking circuits or AC mains power).
Normal Wear
Normal wear and tear from regular use.
How to Make a Warranty Claim
Contact our Support team with your order number, clear photos or video of the issue, and a description of the installation environment.
A "verified manufacturing defect" means a deviation from published specifications existing at the time of manufacture, confirmed through our technical inspection. We may request the product be returned for inspection before approving a remedy.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEO-SYNERSTAR SHALL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGE TO VEHICLES, EQUIPMENT, PROPERTY, OR LOSS OF USE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT.
Exceptions: This limitation does not apply to liability that cannot be excluded or limited under applicable law, including intentional misconduct or gross negligence on the part of LEO-SYNERSTAR.
SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Statutory Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. This warranty does not exclude, limit, or modify any statutory rights you may have under applicable law.